Partners

Who this is for

Facilities management companies holding a portfolio of buildings, who would rather have one contractor across the whole estate than a different arrangement at each site.

Property managers and letting agents who need treatments handled quickly between tenancies, and need the invoice and the record to go to the managing office rather than the occupant.

Architects, builders and developers who need pre-construction termite treatment scheduled around a build programme, where turning up on the wrong week costs someone a concrete pour.

Hotels, restaurant groups and food manufacturers running several sites who want the same standard and the same paperwork at every one of them.

How the arrangement works

One agreement covers the portfolio, with a schedule and a scope for each site. Sites can be added or removed without renegotiating the whole contract, which matters when a portfolio changes during the year.

Each site keeps its own file and its own records, because that is what an inspector at that site will ask for. Your office also gets a view across every site, so a problem repeating at three properties is visible as a pattern rather than as three separate visit reports.

Billing consolidates to one account on whatever cycle suits your finance team. Emergency call-outs within the agreement are billed at the agreed rate, not at a premium invented on the day.

Where you need us to deal directly with a tenant or a site manager, we do, and the report still comes to you. Where you would rather we did not, we work only through your office. That is agreed once, at the start, and written down.

What we ask of you

A named contact per site who can give access and act on findings. Most programmes that fail do so because nobody at the property was responsible for closing out the recommendations.

Realistic access windows. If a kitchen can only be entered between two and four in the afternoon, we would rather build the schedule around that than have technicians turned away.

Notice of changes to a site: a new extension, a change of use, a new waste contractor. Each of those changes the pest pressure, and finding out at the next quarterly visit is finding out late.

Talking to us about it

Call 0117 149 149 and ask for the commercial desk, or use the quote form and say how many sites you are asking about. The first step is a survey of one or two representative properties, not a proposal — we would rather price what is actually there than what a portfolio summary says is there.